Items can be exchanged or refunded within 30 days of purchase.

Items must be returned in the same condition that they were received.  Items that have been opened or used may not be returned or exchanged.

Only items purchased from www.ruesco.com may be returned or exchanged.

Refunds will be made in the same form used for the original purchase.

Gift cards cannot be returned.

For faster return processing, please include all relevant information related to your purchase (name, order number, reason for return).

SHIPPING DAMAGE - MUST BE CLAIMED WITHIN 7 DAYS OF DELIVERY TO QUALIFY FOR REPLACEMENT OR REFUND.